Legal
SMS Terms of Service
Terms for text messages from Mobile Kangaroo.
Agreeing to receive texts
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mobile Kangaroo. This includes SMS messages for account notifications and customer care. Message frequency varies. Message and data rates may apply. See our privacy policy at https://www.mobilekangaroo.com/privacy/. Reply HELP for help. Reply STOP to any message to opt out.
Agreeing to receive text messages is never a condition of purchasing any product or service from us.
Types of messages you may receive
- Appointment reminders and confirmations for a repair you have booked.
- Order and repair status alerts, including when your device is ready.
- Account notifications relating to a service you have requested.
- Customer care replies to questions you send us.
Message frequency
Messaging frequency may vary. The number of messages you receive depends on the repair or service you have with us.
Costs
Message and data rates may apply. Mobile Kangaroo does not charge for text messages, but your mobile carrier’s standard rates for messaging and data still apply.
How to opt out
To opt out at any time, text STOP to any message you receive from us. You will get a confirmation and will not receive further text messages unless you opt in again. You may also contact us at info@mobilekangaroo.com or 800-993-5156 to be removed.
How to get help
For assistance, text HELP or visit our website at https://mobilekangaroo.com. You can also text us at 855-FIX-THAT (855-349-8428), email info@mobilekangaroo.com, or call 800-993-5156.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your privacy
SMS consent is not shared with third parties or affiliates. Your mobile number and your agreement to be texted are used only by Mobile Kangaroo to communicate with you, and are never sold, rented or transferred to anyone else for their own marketing.
Visit https://www.mobilekangaroo.com/privacy/ for our privacy policy and https://www.mobilekangaroo.com/sms-terms/ for these Terms of Service.
Contact us
Email: info@mobilekangaroo.com
Phone: 800-993-5156
Mail: Mobile Kangaroo, Inc., 4045 Spence St, Suite A50, Las Vegas, NV 89119